ABOUT US

As one of the UK's only introductory live-in care agency, that  forms a close relationship with the selected care providers, we can ensure our carers understand and uphold your core values. 
Here are just to name but a few:
  • We get it right
  • We are compliant
  • We are well-trained, reliable and dignified
  • We are proud of our work
  • We put your customers first 
  • We listen, we talk, we care
We put our SLIC carers first, so you can put your customers first!

We are meticulous about our registration process and no carer is registered with us unless they meet every one of our specific 12 point checks. Once we are sure the carer is competent and meets our high standards only then will we look to place them in one of your packages.


Our 12 point checks: 


  1. Comprehensive Identification Checks.
  2. References are Verified.
  3. Check that the carers are registered as Self-employed with HMRC.
  4. Obtain criminal record checks. (Both UK and abroad if applicable)
  5. Verify given qualifications.
  6. Interview face-to-face. (Or via video interview)
  7. Check language skills and comprehension.
  8. Time has been spent getting to know each of our carers, allowing their personality to shine.
  9. We check that carers are in good health, and do not have any physical defects, deformities or disabilities which would affect their ability to carry out an assignment. 
  10. Mandatory training has been fully completed annually.
  11. We contact the carer within 24 hrs of being in placement to ensure they have all they need to carry out their placement competently and confidently.
  12. We are supplied feedback from the care provider managing the package, within 48hrs of starting the placement and again when the placement ends.


Our SLIC Carers are trained in all manners of subjects. All have different skills and attributes. As part of their registration process the carer will have to attend a two-day induction course. This training has been designed solely for SLIC carers going to carry out work in your customers home. We will work with you to ensure the carers training is tailored to meet your high standards and specific needs.

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Examples of the training they will have carried out:
 

  • People Handling/ Manual Handling (face to face or e-learning)
  • Medication (face to face or e-learning)
  • Infection Prevention and Control (face to face or e-learning)
  • Safeguarding Adults (face to face or e-learning)
  • Safeguarding Children (face to face or e-learning)
  • Food Hygiene and Preparation (face to face or e-learning)
  • Health & Safety inc COSHH (face to face or e-learning)
  • Basic Life Support (face to face delivery)
  • Fire Safety Awareness (face to face or e-learning)
  • Mental Capacity training (face to face or e-learning)
  • Information Governance (face to face or e-learning)


Additional training they may have done:

  • Neurological Conditions Awareness
  • Emergency First Aid at Work
  • Brain Injury Care Awareness 
  • Autism Awareness
  • NVQs in Health & Social Care
  • Nursing Degrees
  • Plus so much more available


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